Twinkle Tree Market Customer Privacy
Twinkle Tree Market Privacy Policy
This Twinkle Tree Market Privacy Policy explains how personal information is collected and used when you visit our website, place an order, contact us, or subscribe to our newsletter.
It also explains how to contact us about your information and the privacy rights that may apply to you.
Who We Are
Twinkle Tree Market operates at twinkletreemarket.com and serves customers worldwide.
Legal business operator: Twinkle Tree Market
Business or mailing address: 14660 Manchester Rd, Ballwin, MO 63011, United States
For privacy questions, contact us:
Information You Provide
Depending on how you interact with our store, you may provide:
- Your name, email address, and telephone number.
- Billing and delivery addresses.
- Order details and payment transaction references.
- Information submitted through our contact form or support communications.
- Photographs or other details supplied when reporting a problem with an order.
- Your email address and subscription preferences when joining our newsletter.
How We Use Information
We use information relevant to your interaction with us to:
- Process orders and arrange delivery.
- Communicate about purchases, payments, and delivery questions.
- Handle return requests, refunds, and customer-support enquiries.
- Manage newsletter subscriptions and send promotional messages to subscribers.
- Understand website use through Google Analytics.
- Maintain necessary business records and address applicable legal obligations.
Where applicable data-protection law requires a legal basis, processing may depend on fulfilling your order, complying with legal obligations, your consent, or legitimate business interests such as responding to enquiries and administering the store. The appropriate basis depends on the specific activity.
Payments
Our stated payment options include Zelle, Apple Pay, bank transfer, Wise, Cash App, and PayPal. Available options may depend on the instructions or payment methods presented for your order.
Payment services process information under their own privacy notices and terms. Depending on the method used, we may receive details such as the payer’s name, payment status, transaction reference, and information needed to reconcile the payment with an order.
Apple Pay payments may also involve the payment processor or merchant service supporting the transaction.
Contact Forms and Customer Support
When you use our contact form, we receive the information you enter so we can respond to your enquiry. Correspondence may also be needed to resolve an order issue or keep a record of the assistance provided.
Newsletters
If you subscribe to our newsletter, we use your email address to send updates and promotional content related to Twinkle Tree Market.
You may ask us to stop sending marketing messages by emailing support@twinkletreemarket.shop. You can also use an unsubscribe link where one is provided in the message.
Stopping promotional emails does not stop communications necessary to manage an existing order or respond to your enquiry.
Google Analytics and Cookies
We use Google Analytics to understand how visitors interact with our website. Depending on its configuration, it can collect information about visited pages, interactions, browser and device characteristics, referral sources, and approximate location.
Google Analytics may use cookies and similar technologies to distinguish visits and produce usage reports.
Learn more about how Google uses information from sites that use its services.
You can also manage cookies through your browser settings. Blocking cookies may affect some website functions.
Information Shared with Service Providers
Operating an online store can involve services that handle information for payments, website hosting, communications, analytics, and order delivery.
Information relevant to those activities may be disclosed to the providers involved. For example, fulfilling a delivery requires the recipient’s delivery details, while sending a newsletter requires subscriber information.
Information may also be disclosed when required by law or when necessary to establish, exercise, or defend legal claims.
How Long Information Is Kept
Retention periods depend on the type of information and why it is needed. Order records may be subject to accounting or legal requirements, while support messages, newsletter records, and analytics data have different purposes.
Some information may need to remain on record after a deletion request where a legal obligation or another applicable exception requires it.
International Processing
We are based in the United States and offer worldwide delivery. Depending on the services used, personal information may be processed in the United States or other countries.
Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to your information, correct inaccuracies, request deletion, restrict processing, object to certain uses, or receive a portable copy.
Where processing relies on consent, you may have the right to withdraw that consent. Withdrawal does not invalidate processing that was lawful before the withdrawal.
You may also have the right to complain to your local data-protection authority.
To make a request, email support@twinkletreemarket.shop. We may need information to verify your identity before providing access or making changes.
Updates and Questions
We may revise this policy when our practices or legal obligations change. The date at the top will indicate when the current version takes effect.
Contact Us About Privacy
For questions about this Twinkle Tree Market Privacy Policy, email or call: